Open the bag of snails and let the
bag fill about 1/2 with pond water.
Float or hold the bag for a few minutes
and then let them into pond water after
they adjust to the temperature change.
They are not happy campers when they
arrive! They will appear lifeless from
the shock of shipping like a scared
turtle in a shell. They will have some
algae attached to their shells as they
are grown in algae rich ponds. One or
two may get a cracked shell during delivery
as they get bounced around like little
ping pong balls, but they will mend.
We cannot guarantee live delivery
on each and every one of the snails
due to shipping conditions out of our
We ship healthy and active
live snails. When the weather is hot
we strongly suggest you upgrade to one
of our shipping
options below. We do everything
in our control to get them to you in
ALIVE OR DEAD? If the trapdoor is
in place, and the meat is in the shell,
the snail is alive. The only true test
of a dead snail is an empty shell with
no meat in it. The very nature of snails
can lead a person to believe they are
dead. Just like a turtle they suck everything
in and play dead. If they float, they
are not dead as long as the meat is
in the shell. They somehow got air trapped
in the shells and will work it out.
However some snails have a tough time
getting the air out. Some people mistakenly
interpret floating snails as dead snails.
This is not the case at all. Have patience
and in a few days they will work the
RACCOONS: If you have raccoons that
visit your pond they may eat them. Most
county animal control offices have traps
you can use to relocate the raccoons.
It is not unusual for raccoons to live
in the middle of very larges cities.
I have seen raccoons live inside city
storm drains during the day and come
out of the steel curb drains at night
WHERE DID THE SNAILS GO? We sometimes
get email from people who put snails
in their pond and in a few days cannot
see them after they disperse. The fast
answer to this is that the snails are
still in your pond and you cannot see
them. They are almost impossible to
spot as they are the same color as the
rocks and gravel. One way to check is
to get a fishing pole and put a lettuce
leaf on the hook and lay it on the pond
bottom. Come back in an hour or two
and you should have snails at the lettuce.